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The humans are second in command of those levels. Castello says that he directly witnessed the products of the trans-species genetic experiments in the sixth level of the facility.

Most disturbing was his discovery that humans were used as a kind of laboratory animal in the lowest level where they were placed in cold storage, used as test subjects in mind-control programs, and even used in genetic experiments.

Here too are embryo storage vats of Humanoids in various stages of development. Castello claims he was told in his initial briefing that the humans suffered different forms of insanity and were being subjected to a range of high-risk medical procedures and mind control experiments designed to treat insanity.

He claims that he and other human workers were exposed daily to signs that said: Castello argues that he performed his duties without any great problem until he began to suspect that rather than being insane, the humans were normal civilians who were simply abducted to be used as laboratory animals by the Grey and Reptilian ET races:.

It was another security officer that came to me saying he and some lab workers wanted an off duty meeting at one of the tunnels [off the record].

Curiosity took over and I said OK. That night, about nine men showed up. They said they knew they were risking me turning them in but they wanted to show me some things they thought I should see.

One by one they showed records that proved many inmates were missing people. There were newspaper clippings, and even photos that they had some how smuggled into the base.

They hoped to smuggle them back out, without me turning them in to the honchos. I could see the fear in their faces as they spoke.

One man stated he would rather lose his life by trying, than to lose his soul by not doing anything at all. It was that remark that turned the tide.

I told them about George and the things I found out about him. After a few hours we pledged to attempt to expose the Dulce Base. Castello describes how the small band of human workers began to cooperate with some Reptilians from the worker caste who also had an interest in freeing the abducted humans in the deep levels.

Castello quit the facility, he took along with him photos and a video recording eventually distributed to the general public as the Dulce Papers.

This would imply some sort of formal treaty or agreement between US government representatives and ET races. There is significant whistleblower testimony that a treaty was signed between the Eisenhower administration and Grays from Zeta Reticulum as early as According to Dr Wolf the Eisenhower administration entered into the treaty with the so-called Grey extraterrestrials from the fourth planet of the star system Zeta Reticulum, but this treaty was never ratified as Constitutionally required.

They dictated the terms because they knew what we most feared was disclosure. Back in , under the Eisenhower administration, the federal government decided to circumvent the Constitution of the United States and form a treaty with alien entities.

It was called the Grenada Treaty, which basically made the agreement that the aliens involved could take a few cows and test their implanting techniques on a few human beings, but that they had to give details about the people involved.

Slowly, the aliens altered the bargain until they decided they wouldn't abide by it at all. The treaty has been argued to essentially lead to technology transfers between ET races and the US government in exchange for certain basing rights, and monitoring of ET abductions of US civilians.

Col Phillip Corso believed that this treaty was essentially something that was imposed on the Eisenhower administration suggesting that the technology transfer would be exchange for the ET harvesting the diverse genetic material available in the US.

This genetic diversity was something that made the US a much more attractive treaty signatory than the more racially homogenous major powers of Russia and China.

It is likely that the administration reasoned that since the Grays had been abducting US civilians anyway, that the Treaty would provide them with a means of monitoring the abductions, and observing at close range what happened with the civilians who were part of the genetic experiments pursued by the Grays.

The Grays were obliged to provide lists of abducted civilians, something that apparently did not occur and later became a source of friction between the Grays and US authorities.

The treaty with the Grays from Zeta Reticulum presumably led to the creation of secret joint bases whose functions most likely included: The existence of both the Treaty and the joint base s with the Grays would have received the highest possible classification levels and would only have been known by a limited number of elected and appointed public officials.

Consequently, whistleblower testimony supporting the existence of a secret treaty negotiated by the Eisenhower administration for technology transfers with an ET race suggest the possible construction of underground facilities where this could be done without public, congressional or foreign national scrutiny.

Based on evidence presented so far it may be concluded that three possibilities stand out as the most likely explanations for what was occurring at Dulce.

First, a top secret joint ET-human facility exists at Dulce that is or was conducting projects that involve d the abduction of human subjects whose rights are were severely violated.

Second, the Dulce base exists or existed but reports of horrific ET abuses of humans were part of a disinformation campaign designed to discredit Paul Bennewitz and any legitimate research into the ET activities and secret government projects being conducted at Dulce.

The whistleblower testimonies supporting the existence of the Dulce base suggest that such a secret facility is indeed conducting a range of projects that focus on technology exchange, mind control, genetic experiments, and human rights abuse of abducted civilians.

It is likely that one or more of these projects became an area of dispute between ET races and clandestine government organizations.

The precise cause of this confrontation remains unclear, however what does emerge from the various testimonies is that it did occur and involved significant number of fatalities involving US military personnel, Dulce security guards, and ET races.

According to Castello, the Dulce military conflict began as a result of the growth of a resistance movement between both security guards and sympathetic ETs that desired to help imprisoned humans in the ET sections of the base.

Eventually elite Delta force military personnel were sent to eradicate the resistance movement that began to threaten established security procedures at the joint base.

This force suffered a number of fatalities and inflicted heavy casualties upon both resident ETs and base security personnel.

The military confrontation at Dulce has been reported by other whistleblowers including Phil Schneider who worked as a geological engineer in the construction of the Dulce base, another underground base in the US, and other underground bases around the globe.

Schneider gave the following details of his background and the existence of a military confrontation in To give you an overview of basically what I am, I started off and went through engineering school.

Half of my school was in that field, and I built up a reputation for being a geological engineer, as well as a structural engineer with both military and aerospace applications.

The first base is the one at Dulce, New Mexico. I was involved in in a firefight with alien humanoids, and I was one of the survivors.

I'm probably the only talking survivor you will ever hear. Two other survivors are under close guard. I am the only one left that knows the detailed files of the entire operation.

He believed that his job was to simply extend the existing base rather than attacking ET races for an undisclosed purpose.

The more likely scenario was that Schneider had to assist US military forces to access the innermost layers of the Dulce facility, level 7, that had been closed off and where the true cause of the dispute lay.

Sometime in Schneider quit working for his various corporate clients that serviced military contracts after becoming convinced of a plot by the tall Gray ETs to develop a New World Order dominated by the United Nations that they would be secretly controlling.

He subsequently began a series of public lectures revealing the activities at the underground bases he helped construct and the role of extraterrestrial races in infiltrating national governments and being the true architects of a New World Order.

Schneider gave a keynote lecture at a MUFON conference in May , and was found dead in his apartment seven months later in January In both cases, a significant number of US military personnel are killed after a confrontation with ETs.

These parallels suggest either that Wolf was narrating an entirely different conflict, or the same conflict but with some inaccuracies intended to hide the true nature and location of the conflict between the US military and ET races.

This also casts doubt on whether the conflict did occur in Nevada in as Wolf writes, or whether he was alluding to the military conflict at Dulce, New Mexico.

Wolf further disclosed in an interview that he had worked at the Dulce laboratory, thereby providing more confirmation for the existence of this secret underground base that is the key claim made by Bennewitz.

Lazar worked for a few months in at the S-4 Nevada facility on reverse-engineering the propulsion and power system of ET craft. In an interview he described his background as follows:.

Lazar revealed that in his briefing prior to working on the ET craft he was required to read pages of briefing documents in preparation for his job.

He said the conflict was caused by a security guard that tried to take a weapon in the ET area and resulted in fatal wounds to security personnel.

Furthermore, the disinformation campaign instigated against Bennewitz, and the mysterious death of Schneider after his going public on the existence of secret underground facilities, both lend circumstantial support to the view that there was sufficient basis to whistleblower claims concerning the existence of the Dulce underground facility, and possible gross human rights abuses occurring there.

Critique of the Dulce Underground Base Hypothesis. Ever since Bennewitz first began circulating his claims concerning the Dulce base in the early s, and latter physical evidence and personal testimonies provided by Castello and others, there has predictably been intense criticism of the evidence supporting the Dulce base hypothesis.

These criticisms fall into three categories. Second, are criticisms that focus on the credibility of Bennewitz, Castello and Schneider as reliable sources for the Dulce base hypothesis.

I will examine each of these criticisms in turn. As far as the Bennewitz evidence was concerned, his photographs and films from clearly demonstrated some anomalous phenomenon that was acknowledged even by Air Force Intelligence, but the difficultly lay in conclusively showing what these showed.

A clear conclusion over what the physical evidence provided for the existence of the Dulce base is therefore elusive. Private investigators have explored the terrain where the underground base is allegedly located.

One investigator, Glen Campbell, found that there were no visible security restrictions on the land, no evidence of a military presence, and no concealed entrances, air vents, water intakes from the nearby Navaho river, etc.

He subsequently concluded that there was no physical evidence of an underground base. Some of the criticisms raised by Campbell might be explained in a number of ways.

Castello and Schneider, for example, both described an extensive underground infrastructure that used advanced technology such as a high-speed rail link.

Also, air circulation and water could also be provided in other ways by those possessing the advanced technology to do so. This suggests that criticism of a lack of physical evidence on Jicarilla Apache land to support the idea of a secret underground base is not conclusive, and even conflicts with other testimonies of mysterious military troop movements and anomalous sightings in the area.

The covert disinformation campaign launched by AFOSI against Bennewitz suggests that the physical evidence he had of an underground base in the area, and the public support he attracted, were perceived to be a national security threat.

This covert disinformation campaign that began in suggests that criticisms of the physical evidence provided by Bennewitz and Castello, are not conclusive and may themselves be part of an ongoing disinformation campaign.

Consequently, criticism of the lack of physical evidence for the existence of an underground base in Dulce fails to dismiss the Dulce base hypothesis.

Lawhon finishes his description of their respective claims with references to a range of personal problems or behaviors each exhibited in a way that appears to be little more than a veiled attack on their credibility.

This may explain his mysterious movement while at the same time leaving open the possibility that he is part of a disinformation strategy.

Schneider spent nearly two years on the lecture circuit candidly revealing his activities while an employee for corporations that built the Dulce and other underground bases.

There were ample opportunities for his integrity and mental resilience to be tested, and it appears that he did not disappoint his growing number of supporters.

In conclusion, criticisms of the credibility of the principal advocates of the Dulce base hypothesis fail to be persuasive.

As far as the view that disinformation played a major role in Bennewitz developing his views concerning the base and human rights abuses, Bennewitz had already compiled an extensive database of information based on his two years of electronic surveillance prior to approaching AFOSI in The even more revealing evidence and testimony provided by Castello, and later by Schneider, became intertwined with disinformation that was actively being fed into the public debate surrounding the Dolce base hypothesis.

Criticism that the most alarming aspects of the Dulce base hypothesis, ET human rights abuses, etc. I now return to the three possibilities raised earlier concerning the Dulce underground base hypothesis: Based on the evidence presented thus far, and the lack of conclusive criticism of this evidence, the third possibility can be dismissed.

This suggests the conclusion that a secret joint government-ET base did exist at Dulce, that military conflict did occur over issues that remain open to debate, but most likely involved perceptions of a treaty violation by one or both sides.

Reports of gross human rights abuses against civilians abducted for various projects at the base while not at this point conclusive have sufficient evidentiary support to warrant further investigation on the part of responsible government authorities and human rights organizations.

One further issue to be examined for understanding the human rights and political implications of the evidence presented thus far is to identify how Dulce and any similar bases are funded without legislative oversight.

In his lecture, Schneider declared:. There ARE shuttle tubes that 'shoot' the trains at incredible speeds using a mag-lev and vacuum method.

They travel at a speed that excels the speed of sound. SAPs are programs that have additional security measures attached to them over and above the normal classificatory system confidential, secret, top-secret attached to most classified information and programs.

The chairperson, ranking member, and, on occasion, other members and staff of relevant Congressional committees are notified only orally of the existence of these programs.

Essentially, a waived unacknowledged SAP deep black is so sensitive that only eight members of Congress the chairs and ranking members of the four defense committees divided between the House of Representatives and Senate are notified of a waived SAP without being given any information about it.

This would enable them to truthfully declare no knowledge of such a program if asked, thereby maintaining secrecy of this SAP. SAPs are funded in a manner that fulfills federal guidelines and subject to both Executive and Congressional oversight.

We hope you find this revised resource informative! As always, let us know if we can ever help with anything — especially when it comes to delivering more helpful, human support to your customers.

More than half of Americans have scrapped a planned purchase or transaction because of bad service. Not only do you miss out on short-term sales with a difficult buying experience, you miss out on long-term loyalty and higher LTVs.

Losing even a single customer can be very costly. It is anywhere from 5 to 25 times more expensive to acquire a new customer than it is to keep a current one.

Businesses who prioritize acquisition over retention are missing out in a big way. Great businesses see service not as a cost, but as a sales opportunity.

Among B2B decision makers, lack of speed in interactions with their suppliers is the number one pain point, mentioned twice as often as price.

Customers remember the service a lot longer than they remember the price. Feeling unappreciated is the 1 reason customers switch away from products and services.

Customers overwhelmingly show appreciation for great service with their wallets. Your company should invest heavily in measuring customer satisfaction over time and work to consistently give better service.

If you offer some sort of live service e. Otherwise it creates frustration that can lead to a seriously unhappy customer.

So, get to know your customers. While people are more likely to tell others about a bad experience than a good one, when it comes to social media specifically, people are more likely to be positive.

Engaging rapidly with customers who contact your company via social channels is a huge opportunity for differentiation.

You have to be no less than a customer concierge, doing everything you can to make every one of your customers feel acknowledged, appreciated, and heard.

Social media gives businesses the tools to do that for the first time in a scalable way. Knowing what's being said about your company online allows you to see where you're succeeding and where you need improvement.

A bad or so-so online review can help you because it gives customers certainty that the opinion is unbiased. No longer are you on top of the mountain, blasting your marketing message down to the masses through your megaphone.

All of a sudden, the masses are conversing with one another. More people than ever are using social media to get help from businesses, and those numbers will only continue to rise.

Businesses who harness the power of social media to improve the customer experience will come out ahead of competitors who ignore it.

Of all self-service channels, customers make the most frequent use of knowledge bases. More than 6 out of 10 U. Customer satisfaction ratings for live chat are often higher than all other support channels, likely because of the speed and conversational nature.

The 1 reason people dislike calling companies: Live chat support may require a larger team than email-only support, or at the very least, robust self-service options.

Younger customers often feel more comfortable and familiar with live chat than they do with phone support or email. Customer expectations for chat response times are higher than they are with email — the average wait time for chat is 45 seconds.

Live chat support may require a larger team than email-only support, or more robust self-service options. As volumes of customer conversations balloon across an increasing number of channels, companies are increasing staff sizes: Lacour, Louis, Laplante, E.

Luther, Frank, Lara, D. Laurent de David Laurent See: Laurent de Lara, D. Kolminäytöksinen huvinäytelmä Finnish as Translator Vaiheita: Kokoelma kertomuksia Finnish as Translator Valtioviisas kannunvalaja: In all ages and in all countries Vol.

Kertomus Finnish as Author Elämän vaihteessa: Tekele Finnish as Author Israelitar: Kertomus Finnish as Author Jussi Puranen: Jutelma osuustoimintakauden esiajoilta Finnish as Author Kilpakosijat: Kertomus Finnish as Author Kun lesket lempivät: Nelinäytöksinen huvinäytelmä Finnish as Author Kun ruusut kukkivat: Kertomus Finnish as Author Kuolleista herännyt: Seikkailukertomus eli etsijän tarina Finnish as Author Liika viisas: Romaani, merkkiteos Finnish as Author Mimmi Paavaliina: Kertomus Finnish as Author Tytöt talosilla: Kertomus nykyajalta Finnish as Author Kalastajakadun kauppias: Streuvels, Stijn, Latham, A.

English as Illustrator Laun, Henri van See: Van Laun, Henri, Laurence, E. Laurent David Laurent Lara, D.

George Brenton Laurie commanding 1st Battn. Hesse, Hermann, Laut, Agnes C. With illustrations and expositions for the detection and study of forgery by handwriting of all kinds English as Author La Vega, Garcilaso de See: Bernard of Clairvaux's Life of St.

We Have Come Through! English as Translator Lawson, T. A Novel English as Author Perjantaina 13 p: Vingie Eve , Lawton, Wilbur See: Thaddeus William Henry , ?

El libro digital Spanish as Author Booknologie: Blond, Aubrey le, Mrs. Catherine Ann , Lee, Charles A. Punch's Book of Love: A Novel English as Author of introduction, etc.

English as Editor Lee, Frederic S. Randolph, Paschal Beverly, Lee, G. A Curious Fable of the Cotton Plant. German as Author Lee, William M. Swedish as Author Kvinnlighet och erotik II.

A Romance of the Andes English as Author of introduction, etc. Novelleja Finnish as Author Kuolema: Novelleja Finnish as Author Perintö: Kaksitoista kertomusta avioelämästä Finnish as Translator Avioelämää 2: Viisinäytöksinen murhenäytelmä Finnish as Translator Josef Balsamo: Historiallinen romaani Ludvig XV: Valikoima kirjailijan suorasanaisesta tuotannosta Finnish as Author Kirjekyyhkynen Finnish as Translator Kuolleet omenapuut: Runollista proosaa Finnish as Author Lääkärin muistelmia: Sikermä Finnish as Author Yhteiskunnan pylväät: Nelinäytöksinen näytelmä Finnish as Translator Lehtonen, J.

Cosette Finnish as Translator Viimeinen mohikaani: Mystillinen trilogia Finnish as Author Cid: Helvetti Finnish as Translator Jumalainen näytelmä: Kiirastuli Finnish as Translator Jumalainen näytelmä: Paratiisi Finnish as Translator Kalevala näyttämöllä: II sarja of 3 Finnish as Editor Kalevala näyttämöllä: Runovalikoima Finnish as Author Wilhelm Tell: Historiallinen novelli Finnish as Translator Reihensteinin perillinen: Kertomus ison vihan ajoilta Finnish as Translator Ulla Fersen: Les origines, les races et les langues French as Author Lenotre, G.

With an Account of many other adjacent Islands, and several remarkable Voyages through the Streights of Magellan, and in other Parts. English as Author Leonardo, Pisano See: Rosanna Eleanor , ?

Van Charles Emmett See: There is significant whistleblower testimony that a treaty was signed between the Eisenhower administration free casino real prizes Grays from Zeta Reticulum as early as qt signal and slots Ward, Nathaniel, Lagus, F. II sarja of 3 Finnish as Editor Kalevala näyttämöllä: The camera's near the entrance usually stopped them the best online casino slots they casino bonusangebote themselves in serious trouble. Chapter 3 What Customers Think. The Dulce War The whistleblower testimonies supporting casino on net 888 download existence of the Dulce base suggest that such a secret facility is indeed conducting a range of projects that focus on technology exchange, mind control, genetic experiments, and human rights abuse of abducted civilians. The extraterrestrials have given the U. Rosanna Eleanorein unvergessliches El libro digital Spanish as Author Booknologie: In all ages and in all countries Vol.

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Schnelle Lieferung, immer wieder schöne Sachen. Sowas wie bei der letzten Bestellung möchte man ungern ein zweites Mal erleben. Was die da abziehen, grenzt schon an Betrug. Da es mal wieder an der Zeit war neue Kleidung anzuschaffen, schaute ich zusammen mit einer Kollegin online nach Shops, die relativ gute Bewertungen hatten. Hatte wirklich überlegt, dort zu bestellen, aber es scheint ja der reinste Saftladen zu sein. Empfehlen Sie diesen Shop. Leider erst zu spät gelesen. English as Author The Mummy! Better experience for your customers, fewer headaches for your wie funktioniert blackjack. The halls and tunnels were filled as full as possible. Frustrated by the lack of official support for his discoveries, Bennewitz issued a detailed report titled Project Beta and continued to accumulate data on ET operations in the area. The Draco [reptilian humanoids] used the caverns and esplanade du casino argeles sur mer for centuries. All of the evidence he gathered pointed to the existence of an underground base at Dulce used by different ET races. The camera's near the entrance usually stopped them before they got themselves in serious trouble. This force suffered a number of fatalities and inflicted heavy casualties upon both resident ETs and base security personnel. Based on the collected evidence Bennewitz concluded that an underground extraterrestrial ET base existed near Dulce that played a role in both cattle mutilations and abduction of civilians. The working caste work at the labs as well as Beste Spielothek in Wielandsberg finden the computer banks. Office English as Author U. The bright side U. The most effective means of exploring alleged human rights abuses at Dulce would be for a prominent human rights non-government organization such as Mh online International or Human Rights Watch to initiate an investigation of the claims surrounding such abuses. Thomas Castello claims to have served in the US Air force and specialized in military photography and video monitoring. Hatte schon mehrere emails geschrieben die auch beantwortet wurden nach einigen Tagen, sie hätten wohl eine Bearbeitungszeit bis 10 Tage die schon längst verstrichen sind. Die Wäre war sehr schnell da und sieht auch genauso schön aus wie auf den Bildern im Katalog Kann 77onlineshop. Entweder hat man Glück oder nicht. Also würde sich irgendeinem anderen onlineshop per E-mail melden wenn es zu Verzögerungen kommt… das macht nämlich keiner! Da auf der Webseite, sowie überall damit geworben wird, dass man die Ware innerhalb Tagen erhält und zu dem Zeitpunkt schon zwei Tage Zeitpunkt Ich werde auf jeden Fall in Zukunft weiter hier bestellen. Mai um Empfehlen Sie diesen Shop. Beschreibung Hier findest Du die angesagten Trends zu unschlagbaren Preisen. Ich warte seid geschlagenen 14 Tagen auf mein Geld was nicht wenig ist. Hat alles bestens geklappt. Mai um

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He believed that his job was to simply extend the existing base rather than attacking ET races for an undisclosed purpose. The more likely scenario was that Schneider had to assist US military forces to access the innermost layers of the Dulce facility, level 7, that had been closed off and where the true cause of the dispute lay.

Sometime in Schneider quit working for his various corporate clients that serviced military contracts after becoming convinced of a plot by the tall Gray ETs to develop a New World Order dominated by the United Nations that they would be secretly controlling.

He subsequently began a series of public lectures revealing the activities at the underground bases he helped construct and the role of extraterrestrial races in infiltrating national governments and being the true architects of a New World Order.

Schneider gave a keynote lecture at a MUFON conference in May , and was found dead in his apartment seven months later in January In both cases, a significant number of US military personnel are killed after a confrontation with ETs.

These parallels suggest either that Wolf was narrating an entirely different conflict, or the same conflict but with some inaccuracies intended to hide the true nature and location of the conflict between the US military and ET races.

This also casts doubt on whether the conflict did occur in Nevada in as Wolf writes, or whether he was alluding to the military conflict at Dulce, New Mexico.

Wolf further disclosed in an interview that he had worked at the Dulce laboratory, thereby providing more confirmation for the existence of this secret underground base that is the key claim made by Bennewitz.

Lazar worked for a few months in at the S-4 Nevada facility on reverse-engineering the propulsion and power system of ET craft.

In an interview he described his background as follows:. Lazar revealed that in his briefing prior to working on the ET craft he was required to read pages of briefing documents in preparation for his job.

He said the conflict was caused by a security guard that tried to take a weapon in the ET area and resulted in fatal wounds to security personnel.

Furthermore, the disinformation campaign instigated against Bennewitz, and the mysterious death of Schneider after his going public on the existence of secret underground facilities, both lend circumstantial support to the view that there was sufficient basis to whistleblower claims concerning the existence of the Dulce underground facility, and possible gross human rights abuses occurring there.

Critique of the Dulce Underground Base Hypothesis. Ever since Bennewitz first began circulating his claims concerning the Dulce base in the early s, and latter physical evidence and personal testimonies provided by Castello and others, there has predictably been intense criticism of the evidence supporting the Dulce base hypothesis.

These criticisms fall into three categories. Second, are criticisms that focus on the credibility of Bennewitz, Castello and Schneider as reliable sources for the Dulce base hypothesis.

I will examine each of these criticisms in turn. As far as the Bennewitz evidence was concerned, his photographs and films from clearly demonstrated some anomalous phenomenon that was acknowledged even by Air Force Intelligence, but the difficultly lay in conclusively showing what these showed.

A clear conclusion over what the physical evidence provided for the existence of the Dulce base is therefore elusive.

Private investigators have explored the terrain where the underground base is allegedly located. One investigator, Glen Campbell, found that there were no visible security restrictions on the land, no evidence of a military presence, and no concealed entrances, air vents, water intakes from the nearby Navaho river, etc.

He subsequently concluded that there was no physical evidence of an underground base. Some of the criticisms raised by Campbell might be explained in a number of ways.

Castello and Schneider, for example, both described an extensive underground infrastructure that used advanced technology such as a high-speed rail link.

Also, air circulation and water could also be provided in other ways by those possessing the advanced technology to do so.

This suggests that criticism of a lack of physical evidence on Jicarilla Apache land to support the idea of a secret underground base is not conclusive, and even conflicts with other testimonies of mysterious military troop movements and anomalous sightings in the area.

The covert disinformation campaign launched by AFOSI against Bennewitz suggests that the physical evidence he had of an underground base in the area, and the public support he attracted, were perceived to be a national security threat.

This covert disinformation campaign that began in suggests that criticisms of the physical evidence provided by Bennewitz and Castello, are not conclusive and may themselves be part of an ongoing disinformation campaign.

Consequently, criticism of the lack of physical evidence for the existence of an underground base in Dulce fails to dismiss the Dulce base hypothesis.

Lawhon finishes his description of their respective claims with references to a range of personal problems or behaviors each exhibited in a way that appears to be little more than a veiled attack on their credibility.

This may explain his mysterious movement while at the same time leaving open the possibility that he is part of a disinformation strategy.

Schneider spent nearly two years on the lecture circuit candidly revealing his activities while an employee for corporations that built the Dulce and other underground bases.

There were ample opportunities for his integrity and mental resilience to be tested, and it appears that he did not disappoint his growing number of supporters.

In conclusion, criticisms of the credibility of the principal advocates of the Dulce base hypothesis fail to be persuasive. As far as the view that disinformation played a major role in Bennewitz developing his views concerning the base and human rights abuses, Bennewitz had already compiled an extensive database of information based on his two years of electronic surveillance prior to approaching AFOSI in The even more revealing evidence and testimony provided by Castello, and later by Schneider, became intertwined with disinformation that was actively being fed into the public debate surrounding the Dolce base hypothesis.

Criticism that the most alarming aspects of the Dulce base hypothesis, ET human rights abuses, etc. I now return to the three possibilities raised earlier concerning the Dulce underground base hypothesis: Based on the evidence presented thus far, and the lack of conclusive criticism of this evidence, the third possibility can be dismissed.

This suggests the conclusion that a secret joint government-ET base did exist at Dulce, that military conflict did occur over issues that remain open to debate, but most likely involved perceptions of a treaty violation by one or both sides.

Reports of gross human rights abuses against civilians abducted for various projects at the base while not at this point conclusive have sufficient evidentiary support to warrant further investigation on the part of responsible government authorities and human rights organizations.

One further issue to be examined for understanding the human rights and political implications of the evidence presented thus far is to identify how Dulce and any similar bases are funded without legislative oversight.

In his lecture, Schneider declared:. There ARE shuttle tubes that 'shoot' the trains at incredible speeds using a mag-lev and vacuum method.

They travel at a speed that excels the speed of sound. SAPs are programs that have additional security measures attached to them over and above the normal classificatory system confidential, secret, top-secret attached to most classified information and programs.

The chairperson, ranking member, and, on occasion, other members and staff of relevant Congressional committees are notified only orally of the existence of these programs.

Essentially, a waived unacknowledged SAP deep black is so sensitive that only eight members of Congress the chairs and ranking members of the four defense committees divided between the House of Representatives and Senate are notified of a waived SAP without being given any information about it.

This would enable them to truthfully declare no knowledge of such a program if asked, thereby maintaining secrecy of this SAP. SAPs are funded in a manner that fulfills federal guidelines and subject to both Executive and Congressional oversight.

In practice though, Congressional oversight in the case of waived acknowledged SAPs is nominal. An agency head may limit access to a special access program to the Director and no more than one other employee of the Information Security Oversight Office; or, for special access programs that are extraordinarily sensitive and vulnerable, to the Director only.

The Department of Defense has had an ongoing program since the mid's, which provided contracts to U. These projects came under very tight security and usually were very highly compartmentalized.

What this means is that you have several concentric circles: The further you get away from this inner circle, the less information is available.

All this is established on a very strict need-to-know basis. Within these circles you could, if you looked hard enough, find contractors that worked on various parts of the project but really had no idea what the overall project was.

This also happened with the military's interaction with the primary contractor. Also in this respect, each military branch had certain projects that came under the compartmentalization security measures.

According to Executive Order and recommendations from the Senate Commission Report, the number of deep black programs unacknowledged waived Special Access Programs is to be kept to an absolute minimum.

Using the same process to break down the estimated annual budget for SAPs of billion dollars, approximately 1. This means that approximately 1.

Oversight of illegal deep black programs is most likely directly exercised by clandestine organizations embedded in the various military services, Intelligence branches, and the National Security Council responsible for managing ET affairs.

While the precise cause of the military confrontation remains unclear, it does suggest that one or both sides were not keeping commitments specified in an undisclosed treaty.

Given whistleblower testimony that one of these treaty commitments was ensuring that abducted civilians used in genetic experiments undertaken at the base would be fully accounted for, not harmed, and safely returned to civilian life, there is cause to believe gross human rights violations may have played a role in sparking the conflict.

Similar human rights abuses may well be occurring in other possible joint government-ET bases in the US and other countries around the planet.

There is sufficient evidence to justify further investigation into the accuracy of claims surrounding extensive human rights abuses at joint government-ET bases that exist ed at Dulce and elsewhere in the US.

The most effective means of exploring alleged human rights abuses at Dulce would be for a prominent human rights non-government organization such as Amnesty International or Human Rights Watch to initiate an investigation of the claims surrounding such abuses.

These organizations have extensive experience in performing accurate and confidential investigations in countries that have historically conducted gross human rights, and repressed those who have stepped forward to reveal such abuses.

Another means of exploring alleged human rights abuses at Dulce would be for a Congressionally backed inquiry into allegations of such abuses and the full scope of activities at these underground facilities examined in terms of the degree to which they contributed to human rights abuses.

Due to high public interest in learning about such alleged abuses, the Congressional inquiry should be open with full media coverage.

Where genuine national security considerations merit non-disclosure of such information, this should be put before the Congressional Inquiry for proper consideration and appropriate action.

The role of the shadow government can be investigated and made accountable for human rights abuses through appropriate reforms in much the same way that many former autocratic states have had to reform their governments as a result of international scrutiny of human rights abuses.

The use of corporations for servicing military contracts funded by illegal revenue received by clandestine organizations in the US military and intelligence services needs to be ended.

Such a Truth Commission can be modeled on the South African example where a blanket amnesty was given to all public officials in the Apartheid era who participated in human rights abuses provided they fully disclose the nature of their activities, and that these abuses were politically motivated rather than personal.

The political implications of the human rights abuses of what occurred at the Dulce underground base require immediate attention through credible human rights organizations investigating such allegations.

Furthermore, congressionally sponsored inquiries are required on a number of key issues stemming from alleged abuses at Dulce: Rather than what occurred at Dulce being limited solely to the US government, it is very likely that other major world governments have agreed to similar arrangements with ET races where the human rights of its citizens are traded for advanced ET technology.

The full extent of what occurred at Dulce may be a watershed in human history. What's Up With the Black Budget? UQ Wire 23 September, Websites with articles and discussion on Dulce include: Bennewitz refers to the mother and her son in Project Beta, available online at: For online information go to: One site from which they can be downloaded is: Available online at http: An extract is available online at: Org , July 4, Partial transcript, Billy Goodman Happening December 20, , available online at: Transcript available online at: For an online interview with Al Bielak, go to http: America's Secret Ufo Program, an extract is available online at: Sauder has a website at: Later in the same interview, Schneider refers to 1.

See also Branton, Dulce Wars, ch What Is the Government Trying to Hide? Adventures Unlimited Press, Fitts has a website with a number of resources describing how more than a trillion dollars are annually unaccounted for in a number of government agencies.

The Department of Defence Audit Opinion. Another media report on the 1. For more information please contact the author. All communications will be treated as confidential.

The author can be reached by email at: Tekele Finnish as Author Israelitar: Kertomus Finnish as Author Jussi Puranen: Jutelma osuustoimintakauden esiajoilta Finnish as Author Kilpakosijat: Kertomus Finnish as Author Kun lesket lempivät: Nelinäytöksinen huvinäytelmä Finnish as Author Kun ruusut kukkivat: Kertomus Finnish as Author Kuolleista herännyt: Seikkailukertomus eli etsijän tarina Finnish as Author Liika viisas: Romaani, merkkiteos Finnish as Author Mimmi Paavaliina: Kertomus Finnish as Author Tytöt talosilla: Kertomus nykyajalta Finnish as Author Kalastajakadun kauppias: Streuvels, Stijn, Latham, A.

English as Illustrator Laun, Henri van See: Van Laun, Henri, Laurence, E. Laurent David Laurent Lara, D.

George Brenton Laurie commanding 1st Battn. Hesse, Hermann, Laut, Agnes C. With illustrations and expositions for the detection and study of forgery by handwriting of all kinds English as Author La Vega, Garcilaso de See: Bernard of Clairvaux's Life of St.

We Have Come Through! English as Translator Lawson, T. A Novel English as Author Perjantaina 13 p: Vingie Eve , Lawton, Wilbur See: Thaddeus William Henry , ?

El libro digital Spanish as Author Booknologie: Blond, Aubrey le, Mrs. Catherine Ann , Lee, Charles A. Punch's Book of Love: A Novel English as Author of introduction, etc.

English as Editor Lee, Frederic S. Randolph, Paschal Beverly, Lee, G. A Curious Fable of the Cotton Plant. German as Author Lee, William M. Swedish as Author Kvinnlighet och erotik II.

A Romance of the Andes English as Author of introduction, etc. Novelleja Finnish as Author Kuolema: Novelleja Finnish as Author Perintö: Kaksitoista kertomusta avioelämästä Finnish as Translator Avioelämää 2: Viisinäytöksinen murhenäytelmä Finnish as Translator Josef Balsamo: Historiallinen romaani Ludvig XV: Valikoima kirjailijan suorasanaisesta tuotannosta Finnish as Author Kirjekyyhkynen Finnish as Translator Kuolleet omenapuut: Runollista proosaa Finnish as Author Lääkärin muistelmia: Sikermä Finnish as Author Yhteiskunnan pylväät: Nelinäytöksinen näytelmä Finnish as Translator Lehtonen, J.

Cosette Finnish as Translator Viimeinen mohikaani: Mystillinen trilogia Finnish as Author Cid: Helvetti Finnish as Translator Jumalainen näytelmä: Kiirastuli Finnish as Translator Jumalainen näytelmä: Paratiisi Finnish as Translator Kalevala näyttämöllä: II sarja of 3 Finnish as Editor Kalevala näyttämöllä: Runovalikoima Finnish as Author Wilhelm Tell: Historiallinen novelli Finnish as Translator Reihensteinin perillinen: Kertomus ison vihan ajoilta Finnish as Translator Ulla Fersen: Les origines, les races et les langues French as Author Lenotre, G.

With an Account of many other adjacent Islands, and several remarkable Voyages through the Streights of Magellan, and in other Parts.

English as Author Leonardo, Pisano See: Rosanna Eleanor , ? With official documents revealed and recorded for the first time.

Kaukaasialainen kertomus Finnish as Author Daimoni: English as Translator The Hawthorne: German as Author Der junge Gelehrte: Wallack, Lester, Lester, Miriam See: Longfellow, Marian, Lester, Pauline See: Vries in naar het Noorden en Oosten van Japan volgens het journaal gehouden door C.

Volume 1 of 2 English as Author Barrington. Of all self-service channels, customers make the most frequent use of knowledge bases. More than 6 out of 10 U.

Customer satisfaction ratings for live chat are often higher than all other support channels, likely because of the speed and conversational nature. The 1 reason people dislike calling companies: Live chat support may require a larger team than email-only support, or at the very least, robust self-service options.

Younger customers often feel more comfortable and familiar with live chat than they do with phone support or email.

Customer expectations for chat response times are higher than they are with email — the average wait time for chat is 45 seconds. Live chat support may require a larger team than email-only support, or more robust self-service options.

As volumes of customer conversations balloon across an increasing number of channels, companies are increasing staff sizes: Self-service tools are a powerful way to streamline routine tasks.

Growing customer expectations of superior service are going to continue to drive efforts to advance and refine digital solutions. The customer service landscape is changing, and customers are communicating across more channels than ever before.

Customers expect to be able to reach a real person in your company, be it via a website, social media or the phone. Being responsive to those requests is critical!

In the past five years, U. By industry, supermarket chains provide the best customer experience, while TV and Internet service providers provide the worst.

You can differentiate from competition by providing an exceptional customer experience — not just trying to compete on price. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.

That is why Golden Rule behavior is embraced by most of the winning companies. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

Then we let the customers be our marketing. Better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

Chapter Three What Customers Think. Chapter Four Power in a Personal Touch. Chapter Five The Social Graph. Chapter Six Customer Service Channels.

Chapter Seven The Best of the Best. Chapter Eight Great Quotes. Did you know More than half of Americans have scrapped a planned purchase or transaction because of bad service.

The data point U. In the stats 7 out of 10 U. Did you know It is anywhere from 5 to 25 times more expensive to acquire a new customer than it is to keep a current one.

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